Privacy Policy

Effective Date: May 31, 2023

At Tucker Tag, LLC, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the personal data you provide to us when using our e-commerce website. By using our website, you consent to the practices described in this Privacy Policy.

Information We Collect

1.1 Personal Information
When you visit our website, place an order, or contact us, we may collect certain personal information, including but not limited to:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment details
  • Pet information (if provided voluntarily)
  • Other information you provide to us voluntarily

1.2 Automatically Collected Information
We may also collect certain information automatically when you visit our website, such as:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Date and time of your visit
  • Website usage information (pages viewed, links clicked, etc.)
  • This information helps us improve our website and provide a more personalized experience for our users.

Use of Information

2.1 Personal Information
We may use the personal information we collect for the following purposes:

  • Process and fulfill your orders
  • Provide customer support
  • Send order and shipping notifications
  • Communicate with you about your account and our services
  • Improve and personalize your user experience
  • Conduct research and analysis
  • Send promotional emails or newsletters (with your consent)
  • Comply with legal obligations

2.2 Automatically Collected Information
The automatically collected information is used for statistical purposes, to analyze trends, and to improve the functionality and performance of our website.

Disclosure of Information

3.1 Service Providers
We may share your personal information with third-party service providers who assist us in operating our website, conducting business activities, and providing services to you (e.g., payment processors, shipping companies). These service providers have access to the personal information necessary to perform their functions but are prohibited from using it for other purposes.

3.2 Legal Requirements
We may disclose your personal information if required by law or in response to valid legal requests (e.g., subpoenas, court orders), or to protect our rights, property, or safety, as well as the rights, property, or safety of others.

3.3 Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. We will notify you via email or prominent notice on our website before your personal information becomes subject to a different privacy policy.

Data Security

We implement reasonable security measures to protect your personal information and prevent unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites or services. Please note that this Privacy Policy does not apply to those websites or services. We encourage you to review the privacy policies of those third parties before providing any personal information.

Children’s Privacy

Our website is not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected personal information from a child, please contact us immediately, and we will take steps to delete such information.

Your Choices and Rights

7.1 Opt-Out
You may choose not to receive promotional emails from us by following the unsubscribe instructions provided in the emails. Even if you opt out of receiving promotional emails, we may still send you transactional and administrative messages regarding your orders or account.

7.2 Access, Correct, and Delete Your Information
You have the right to access, correct, update, or delete the personal information we hold about you. To exercise these rights, please contact us using the information provided below.

Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by email or by posting a notice on our website. Your continued use of our website after the effective date of the updated Privacy Policy constitutes your acceptance of the revised terms.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our practices, please contact us at hello@tuckertag.com.

By using our website, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

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